Authorized Microsoft Partner · CSP
Microsoft 365 for Business in UAE
Email, meetings, files, collaboration and AI sold, configured and supported by a UAE-based Microsoft partner. Billed in AED, right-sized to your team, and ready for the way your business actually works.
What Is Microsoft 365? What’s Included?
Microsoft 365 is a cloud-based subscription from Microsoft that bundles business email (Exchange), the Office desktop and web apps (Word, Excel, PowerPoint, Outlook), a meetings and chat platform (Microsoft Teams), cloud file storage and collaboration (OneDrive and SharePoint), and a layer of security and device management controls. Higher plans add Microsoft 365 Copilot for AI in everyday work, plus advanced security, compliance and analytics.
For most UAE small and mid-sized businesses, Microsoft 365 replaces separate spend on email hosting, file sharing, video meetings and productivity apps with one subscription, one identity per user, and one place to enforce security and access.
— Choosing a plan
Our Microsoft 365 Plans
Which Microsoft 365 plan you need depends on team size, whether you need the desktop apps installed, and how serious your security requirements are. Here’s how the main plans compare.
Plan
Best for
Desktop Office apps
Device management
Advanced security
Business Basic
Web-first teams, shared-device staff
Web & mobile only
No
No
Business Standard
Most SMEs — the common default
Yes
No
No
Business Premium
Businesses with laptops off-site or compliance duties
Yes
Intune
Defender, Entra P1, Purview basics
Enterprise E3
300+ users or complex governance
Yes
Yes
Broader compliance tooling
Enterprise E5
Regulated data, advanced threat protection
Yes
Yes
Defender XDR, Entra P2, full Purview
The mistake we see most often
Everyone on the same plan. A 60-person company rarely needs 60 identical licenses warehouse and retail staff often sit fine on Business Basic or a Frontline plan, while the finance and management team needs Business Premium. Mixed licensing is normal and usually cheaper.
Pricing, billing terms and renewal mechanics are covered on the licensing and subscription management page.
— In practice
Apps Your Team Uses Daily
— Protection
Microsoft 365 vs Google Workspace
Both platforms cover the basics email, files, video calls, docs. The real differences show up further out:
- Desktop apps. Microsoft 365 is the only option if your business genuinely needs desktop Word, Excel and PowerPoint installed on the device Google Workspace is web-first
- Security & compliance depth. Microsoft's security stack (Defender, Entra ID, Intune, Purview) is broader once you go beyond the basics, especially in Business Premium and E3/E5.
- Ecosystem fit. If your team already uses Windows devices, Outlook and Excel, moving away costs more in retraining than the licence difference will ever save.
Typical starting posture
- MFA enabled
38% of users
- Legacy auth blocked
No
- External sharing
Anyone with link
- After hardening
Secure Score 88%
Security Built In
Microsoft 365 Business Premium and higher plans include a working security baseline multi-factor authentication (MFA), Conditional Access, device management (Intune) and Defender for Business. Serviona configures these as part of every Microsoft 365 deployment, not as an add-on quote.
— Delivery
How Serviona Deploys Microsoft 365 in Dubai
1
Assess
Read-only review of your current environment (or licence recommendation if you’re new to Microsoft 365).
2
License
Right-sized plan mix, quoted in AED, billed FTA-compliant.
3
Deploy & Adopt
Tenant setup, migration, security defaults, user training’s at ten users, not two hundred.
4
Support
Ongoing administration through Managed IT Support once you’re live.
Pricing, billing terms and renewal mechanics are covered on the licensing and subscription management page.
Why Buy Microsoft 365 Through a UAE Partner?
Buying Microsoft 365 direct from Microsoft’s website gives you a self-service portal in USD. Buying through Serviona as your Microsoft CSP gives you the same licenses plus configuration, first-line support, mid-cycle user changes and local AED invoicing while the tenant stays 100% yours.
— Questions we get asked
Frequently asked questions
What's the difference between Business Basic, Standard and Premium?
Business Basic gives you cloud email, Teams and web-only Office apps. Business Standard adds the installed desktop Office apps. Business Premium adds security and device management (Defender for Business, Intune, Entra ID basics) on top of everything in Standard. All three are capped at 300 users — beyond that, you move to Enterprise plans (E3, E5).
Is Microsoft 365 better than Google Workspace for Dubai businesses?
For most UAE SMBs that already use Windows devices, Outlook and Excel — yes. For fully web-native, Google-Docs-first teams, Google Workspace can be a better fit. The honest recommendation depends on your existing stack and how important the desktop Office apps are.
Can I mix different Microsoft 365 plans for different employees?
Yes. Most UAE SMBs run a mix — Business Basic for frontline staff who only need email and Teams, Business Standard or Premium for knowledge workers, and E3 or E5 for a small group who need advanced security or compliance. Right-sizing this mix is one of the fastest ways to lower your Microsoft cost per month.
How do I buy Microsoft 365 through a partner in Dubai?
Send us your user count and rough plan preference by WhatsApp or email. We’ll come back with a licensing quote in AED with FTA-compliant invoicing on monthly or annual terms usually the same working day.