— Microsoft CSP Indirect Reseller · Dubai
About Serviona — Certified Microsoft Partner in Dubai & the UAE
A Dubai IT company built around one idea: the Microsoft licences you already pay for should do more than sit on an invoice.
Who We Are?
Serviona Information Technology Solutions is a Dubai-based technology solutions provider helping small and mid-sized businesses across the UAE and the Gulf adopt, secure, and manage the systems their businesses rely on. Our services include Microsoft cloud solutions, productivity tools, cybersecurity, data protection, licensing, and ongoing IT support.
We act as a single, accountable technology partner—reducing vendor complexity, recommending only what each business genuinely needs, and remaining involved beyond the initial sale or deployment. By working with established regional technology distributors, we provide reliable licensing, transparent AED-based pricing, and responsive local support.
Our Story
Serviona was founded on the belief that growing businesses deserve enterprise-quality technology guidance without enterprise-level complexity or cost.
Many SMBs are caught between large providers offering standardized services and transactional resellers focused mainly on selling licenses. We created Serviona to offer a more personal and accountable alternative—combining clear advice, practical solutions, and ongoing support.
As our clients grow, we continue expanding our capabilities to help them work securely from anywhere, protect their data and operations, and gain greater value from their technology investments.
Our Promise
Our Values
Microsoft partner in Dubai — FAQs
What is a Microsoft Cloud Solution Provider (CSP) in Dubai?
A CSP is a Microsoft-authorised partner licensed to sell, provision and support Microsoft cloud subscriptions on Microsoft’s behalf. In Dubai that means your Microsoft 365 and Azure subscriptions are bought, billed and supported through a local company rather than directly from Microsoft’s website — with the partner acting as first line of support and holding the commercial relationship.
How is buying Microsoft 365 through a CSP different from buying direct?
Buying direct gives you a subscription and a self-service portal. Buying through a CSP gives you the same licences plus local billing in AED, monthly or annual terms, the ability to add and remove seats mid-cycle, and a partner who configures and supports the tenant. The licence itself is identical — the difference is everything around it.
Is Serviona an authorised Microsoft partner in the UAE?
Yes. Serviona Information Technology Solutions FZCO operates as a Microsoft CSP Indirect Reseller from Dubai CommerCity Free Zone, transacting through authorised regional distributors including Mindware, BPS and Logicom.
Which Microsoft products can Serviona provide in Dubai?
Microsoft 365 across the Business and Enterprise families, Microsoft 365 Copilot, Exchange Online, SharePoint, Teams and Teams Phone, Microsoft Intune, the Microsoft Defender family, Microsoft Entra ID, Microsoft Purview, and Microsoft Azure subscriptions.
Does Serviona provide support after Microsoft 365 setup?
Yes. Deployment engagements include a post-go-live support window, and ongoing coverage is available through Managed IT Support — helpdesk, monitoring, patching, licence management and reporting under a defined SLA.
How do I get started with Microsoft 365 for my business in Dubai?
Start with a free IT review. We look at what you own today, what your team actually uses, and where the gaps are. You get a short written summary with a recommended plan, licence mix and timeline before any commitment.