Professional business email on your own domain with Microsoft Exchange Online. Serviona helps UAE businesses with setup, migration, security, administration, and ongoing support for Exchange Online.
Overview
Microsoft Exchange Online is Microsoft’s cloud-based business email and calendaring service. It provides mailboxes, calendars, contacts, shared mailboxes, address lists, and mail-flow services for your organization.
Outlook is the app users can use to access that mailbox on desktop, web, and mobile. In simple terms, Exchange Online provides the email service, while Outlook is one of the applications used to work with it.
Serviona helps businesses configure, migrate, secure, and administer Exchange Online as part of their Microsoft 365 environment.
Microsoft 365 Business Basic, Business Standard, and Business Premium include Exchange Online business email. The right plan depends on whether your users also need desktop Microsoft 365 apps, device management, advanced security, or broader compliance capabilities.
| Plan | Mailbox size |
Desktop apps |
Best fit |
|---|---|---|---|
| Exchange Online Plan 1 | 50 GB | — | Business email without the full Microsoft 365 suite |
| Exchange Online Plan 2 | 100 GB | — | Larger mailbox, advanced archiving and email compliance requirements |
| Microsoft 365 Business Basic | 100 GB | — | Business email plus Microsoft 365 cloud services and web/mobile apps |
| Microsoft 365 Business Standard | 100 GB | ✓ | Business email plus desktop Microsoft 365 apps |
| Microsoft 365 Business Premium | 100 GB | ✓ | Email, desktop apps, device management and advanced business security |
Serviona configures the essential Exchange Online services your business needs for professional email on your own domain.
Configure Exchange Online in a new or existing Microsoft 365 tenant.
Configure your custom domain and email authentication, including MX, SPF, DKIM, and DMARC.
Create and configure individual business mailboxes using your company domain.
Configure addresses such as info@, sales@, and support@ with the appropriate user permissions.
Set up meeting rooms and other resources so employees can reserve them through Microsoft 365 calendars.
Configure Exchange Online mail routing and validate inbound and outbound email flow.
Both Microsoft Exchange Online and Google Workspace provide reliable business email on your own domain. The main difference is the wider productivity environment around the mailbox.
Exchange Online fits naturally with Microsoft 365, including Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint, and Microsoft security and identity services. Google Workspace combines Gmail with Google Calendar, Meet, Drive, Docs, Sheets, and Slides in its own integrated ecosystem.For businesses already using Microsoft 365, Exchange Online can provide a more consistent experience across email, collaboration, identity, security, and administration.
Serviona can also help assess your existing environment and plan a migration where Exchange Online is the better fit.
Review your current email environment, users, domains, and migration requirements.
Define licensing, mailbox structure, domain and DNS changes, migration approach, and cutover schedule.
Move mail, configure mailboxes, shared mailboxes, distribution groups, security settings, and mail flow.
Provide ongoing Exchange Online administration, configuration changes, troubleshooting, and optimization after go-live.
For businesses moving to Microsoft 365, email migration needs careful planning around mailbox data, DNS changes, user access, and cutover timing. Serviona plans the migration in advance to reduce disruption and clearly communicates any expected user impact before the move.
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Exchange Online is Microsoft’s cloud-based business email and calendaring service. It stores and manages your organization’s mailboxes, calendars, contacts, and mail flow. Outlook is an app users can use to access Exchange Online on desktop, web, and mobile.
It depends on whether you need email only or the broader Microsoft 365 suite. Exchange Online Plan 1 and Plan 2 provide standalone business email, while Microsoft 365 Business plans combine Exchange Online with productivity, collaboration, security, and management capabilities.
Yes. If you keep your existing domain, addresses such as name@yourcompany.com can normally remain the same. Serviona configures the domain and DNS records as part of the migration.
The timeline depends on the number of users, mailbox sizes, source email platform, DNS changes, and migration method. Serviona assesses these factors first and plans the cutover to minimize disruption.
Yes. Exchange Online mailboxes include built-in anti-spam, anti-malware, anti-phishing, anti-spoofing, and quarantine capabilities. Organizations requiring more advanced email protection can add Microsoft Defender for Office 365.
