— Microsoft CSP Indirect Reseller · Dubai
Contact Serviona — Microsoft Partner in Duba
Book a free IT review, request a licensing quote, or reach the support desk. Dubai office, UAE-wide coverage.
— Talk to us
Get in Touch — Dubai & UAE
Sunday to Thursday, 08:00–18:00 GST
Quotes and general enquiries — replies within one business day
Existing managed clients — logged against your SLA
Prefer WhatsApp?
Message the same number used for calls. For anything involving tenant access or credentials we move the conversation to email — never share admin passwords over chat.
Book a Free IT Review
30 minutes, no obligation. Tell us roughly where you are and we will come prepared.
— Common questions
Microsoft partner in Dubai — FAQs
What is a Microsoft Cloud Solution Provider (CSP) in Dubai?
A CSP is a Microsoft-authorised partner licensed to sell, provision and support Microsoft cloud subscriptions on Microsoft’s behalf. In Dubai that means your Microsoft 365 and Azure subscriptions are bought, billed and supported through a local company rather than directly from Microsoft’s website — with the partner acting as first line of support and holding the commercial relationship.
How is buying Microsoft 365 through a CSP different from buying direct?
Buying direct gives you a subscription and a self-service portal. Buying through a CSP gives you the same licences plus local billing in AED, monthly or annual terms, the ability to add and remove seats mid-cycle, and a partner who configures and supports the tenant. The licence itself is identical — the difference is everything around it.
Is Serviona an authorised Microsoft partner in the UAE?
Yes. Serviona Information Technology Solutions FZCO operates as a Microsoft CSP Indirect Reseller from Dubai CommerCity Free Zone, transacting through authorised regional distributors including Mindware, BPS and Logicom.
Which Microsoft products can Serviona provide in Dubai?
Microsoft 365 across the Business and Enterprise families, Microsoft 365 Copilot, Exchange Online, SharePoint, Teams and Teams Phone, Microsoft Intune, the Microsoft Defender family, Microsoft Entra ID, Microsoft Purview, and Microsoft Azure subscriptions.
Does Serviona provide support after Microsoft 365 setup?
Yes. Deployment engagements include a post-go-live support window, and ongoing coverage is available through Managed IT Support — helpdesk, monitoring, patching, licence management and reporting under a defined SLA.
How do I get started with Microsoft 365 for my business in Dubai?
Start with a free IT review. We look at what you own today, what your team actually uses, and where the gaps are. You get a short written summary with a recommended plan, licence mix and timeline before any commitment.